Delivery
Delivery Areas
We offer delivery to a wide range of locations. Please review the delivery areas below to see if we can ship to your location:
United Kingdom
EU (European Union):
Austria
Belgium
France
Germany
Italy
Netherlands
Poland
Spain
Sweden
International:
North America
Canada
United States
Australia
Delivery Time
Standard Delivery: Typically takes 3-7 business days. Delivery times may vary based on your location and the shipping method selected.
Delivery Costs
Standard Delivery: Free for orders over $20. For orders under $20, a flat fee is charged depending on the region.
Order Processing Time
Orders are processed within 2 business days. Weekends/holidays will be processed on the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery through our courier's tracking system.
Delivery Issues
If you experience any issues with your delivery, such as delayed shipments or missing packages, please contact our customer service team immediately. We will work with the courier to resolve any issues as quickly as possible.
Delivery Policy Updates
We may update our delivery policies from time to time. Please review this page periodically for any changes.
Contact Us
For any questions regarding delivery, please contact our customer service team.
Email: info@urban-escape-travel.com
Phone: +447564649307