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Privacy Statement

Welcome to Urban Escape. This Privacy Statement explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By using our website, you agree to the practices described in this statement.

Information We Collect

We collect the following types of personal information:

Contact Information: Name, email address, phone number.

Payment Information: Credit card details, billing address.

Usage Data: Information about how you use our website, including IP address, browser type, and access times.

Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To fulfill orders, process payments, and provide customer support.

To Improve Our Website: To analyze usage and improve our website’s functionality and content.

For Marketing and Advertising: To send promotional materials and offers, and to personalize your experience.

To Comply with Legal Obligations: To adhere to legal and regulatory requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no system can be completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We may share your personal information with:

Third-Party Service Providers: Companies that perform services on our behalf, such as payment processing and analytics.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

Legal Requirements: To comply with legal obligations or to protect the rights and safety of our company and users.

Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request to correct or update inaccurate information.

Deletion: You can request to delete your personal information, subject to certain conditions.

Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities and preferences. For more details, please refer to our Cookies Settings page.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this statement periodically.

Contact Us

If you have any questions about this Privacy Statement or your personal information, please contact us at:

Email: info@urban-escape-travel.com

Phone: +44 7564649307

Address Unit 4 Regis Rd, Greater, London NW5 3EW, GB